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Troubleshooting

Updated on September 22, 2022

The Pedals will not register in the RaceHub™.

Check if the different LEDs on the pedals’ print are turned on – located behind the transparent plastic cover where you connect the USB cable.

  1. Light in LED 1 verifies that the pedal gets power.
  2. Light in LED 3 verifies that the clutch is connected.
  3. Light in LED 5 verifies that communication between pedals and pc has been established.
  • Check if the cable is inserted properly in the pedals and PC.
  • Try to remove the USB-cable from the PC and insert the cable again.
  • Try restarting RaceHub™.
  • Update RaceHub™ to the latest version.
  • Update the firmware.
  • Did liquid get into the LEDs or USB connection on the pedals?

Pedal face plate seems loose

  • Make sure the screws are tightened.
  • If not, use allen key to tighten the screws. Issues with calibration
  • Make sure the thumb screws are properly tightened to ensure the pedals angle doesn’t get out of position.
  • Remember to adjust calibration, dead zone, and pedal mapping when you’ve mechanically adjusted your pedals.

The calibration column doesn’t stand still while the pedals are in rest position

  • Try to re-calibrate your pedals in RaceHub™.
  • Set your deadzone % to another level.

USB-cable doesn’t register

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