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Home » General FAQ
Updated on July 17, 2024
A: Yes, in RaceHub, go to wheel/pedals and hover over the information icon (i). Here you will be able to save and load the pedal profiles. For the wheelbase, you go to “Torque” tab and find the dropdown menu. To create a new profile, pressing the “+” and type the desired name, adjust the settings and press save at the lower right corner.
A: Yes, go visit the Firm Throttle spring on the webshop.
A: Yes, by connecting the pedals by USB-A or USB-C to your PC.
A: You can find the serial number in RaceHub settings or underneath/back of the product, starting with the letter D.
A: When the order is packed and ready for pickup by the courier, you will receive a tracking email from our shipping provider, DSV.
In the email, the tracking link will be provided. Please note, all shipments are in business days.
A: All available payment methods can be found at the lower bottom of the webpage.
A: You can find our return policy in our Terms & Conditions:
EU/GL: Terms & Conditions
NA: Terms of Purchase
A: Asetek provides 24 24-month Warranty for items purchased directly at Asetek.com. Warranty period starts 1 week after purchase date.
Items purchased at a vendor/reseller follow the terms & conditions the vendor is providing.
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